Friendly staff but cleanliness issues

The staff was welcoming and attentive, making check-in smooth and friendly. However, the overall cleanliness of the room left much to be desired, with issues like torn towels and an unpleasant discovery in the sheets. Additionally, the phone in the room didn't work, and the air conditioning struggled to keep the room cool, making for a less than comfortable stay.

A Memorable Stay with Great Dining Options!

I loved the vibrant atmosphere at the Harbor Sport Bar and Grill! The unexpected friendly staff made our time enjoyable despite challenges. Great American menu with delicious food. try the burgers! To future guests, don’t forget to check out the local ice cream shops nearby!

I stayed here for a few days for work and had a pretty decent experience. The staff, especially during check-in, were friendly and gave me an upgrade to a larger room without any extra cost.

It wasn't cheap but still acceptable for a work trip.

cozy stay with great amenities

Room had a comfortable king-size bed, perfect for relaxing. I loved the extra space for working and the hairdryer was a nice touch. The fitness center and outdoor swimming pool were well-maintained, making it easy to unwind after a busy day.

Friendly staff but frustrating cleanliness issues

The staff was welcoming and tried to assist us, but the overall cleanliness left much to be desired, with a dirty towel found in our sheets. We also encountered repeated maintenance issues, including non-working phones and an ineffective air conditioning unit that left our room uncomfortable. It's disappointing when a hotel falls short in the basics of guest experience.

The Downtown-Inner Harbor has a charming decor that feels welcoming, with well-placed seating areas perfect for relaxation. I also appreciated the ample lighting and accessibility features that made navigating the hotel much easier for seniors.

More friendly staff interactions needed.

The Hotel Baltimore Downtown-Inner Harbor exceeded my expectations during my recent business trip. The room featured a cozy corner with a comfortable king-size bed, perfect for unwinding after a long day. I appreciated the convenience of having a hairdryer and the extra space in the suite, which made working from the hotel a breeze.

Some minor cleanliness issues.

Ava at check-in was friendly and attentive, but the stay quickly went downhill. The bathroom had only one ripped towel, the phone didn’t work, and the ice machines were broken. Our room couldn’t cool below 78 degrees which made for uncomfortable nights, especially when we found a wadded washcloth in our sheets. Despite assurances from staff, issues remained unresolved, leaving us disappointed and frustrated throughout our stay.

A Delightful Dining Experience!

I truly enjoyed my time at the Harbor Sport Bar and Grill. the American fare was a highlight. The staff went above and beyond, making my meals feel special. Pro tip, try the signature burger for a satisfying treat after a long day exploring the area!

Friendly staff but poor cleanliness and noisy guests at night.

miserable stay marred by cleanliness issues

the lobby is always buzzing with complaints, but free wi-fi was a lifesaver. just a heads-up: check your room thoroughly before settling in!

The Downtown-Inner Harbor exceeded my expectations during my recent business trip. The room featured a cozy corner with a comfortable king-size bed, perfect for unwinding after a long day. I appreciated the convenience of having a hairdryer and the extra space in the suite, which made working from the hotel a breeze.

Some minor cleanliness issues.